Privacy Policy
Last Updated: November 14, 2024
1. Introduction
Welcome to FluxAIHub ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our AI image generation services at FluxAIHub.com. We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Information We Collect
2.1 Information You Provide
- Account information (name, email address, password)
- Payment information (processed securely through Stripe)
- User-generated content and prompts
- Communication preferences
- Customer service communications
2.2 Automatically Collected Information
- Device information (IP address, browser type, operating system)
- Usage data (features accessed, images generated)
- Cookies and similar tracking technologies
- Log data
- Performance and error data
3. How We Use Your Information
We use your personal information for the following purposes:
- Providing and improving our AI image generation services
- Processing payments and managing subscriptions through Stripe
- Managing your account and credit system
- Communicating with you about our services
- Responding to your inquiries and support requests
- Ensuring platform security and preventing fraud
- Complying with legal obligations
- Analyzing and improving our services
4. Data Sharing and Disclosure
We may share your information with:
- Stripe (our payment processor)
- Service providers and business partners
- Law enforcement when required by law
- Other parties with your consent
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of sensitive data
- Regular security assessments
- Access controls
- Secure data storage
- Regular security updates
6. Your Rights and Choices
Under GDPR and CCPA, you have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability
- Withdraw consent
- Non-discrimination for exercising these rights
7. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
8. International Data Transfers
We may transfer your data internationally. When we do, we ensure appropriate safeguards are in place, including:
- Standard contractual clauses
- Adequate level of data protection
- Necessary security measures
9. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
10. Cookie Policy
We use cookies and similar technologies to:
- Maintain your session
- Remember your preferences
- Analyze usage patterns
- Improve our services
You can manage cookie preferences through your browser settings.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by:
- Posting the new policy on our website
- Sending you an email notification
- Displaying a notice on our platform
12. Contact Us
For any questions about this Privacy Policy or our privacy practices, please contact us at:
- Email: privacy@fluxaihub.com
13. California Privacy Rights
California residents have additional rights under CCPA:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to say no to the sale of personal information
- Right to access personal information
- Right to equal service and price
14. EU/EEA Specific Rights
For EU/EEA residents, we serve as the data controller. You have the right to lodge a complaint with your local data protection authority.
15. Legal Basis for Processing
For EU/EEA users, we process your data based on:
- Contract performance
- Legal obligations
- Legitimate interests
- Your consent
By using FluxAIHub, you acknowledge you have read and understood this Privacy Policy.